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Deliveries & Returns

 

 

 

 

UK Deliveries

Shipping Costs are displayed at Checkout. Tables below show approx. shipping cost based on weight. *Where Free Shipping is indicated this applies to UK only

GCS will take all reasonable steps to deliver your order within the time indicated. However, we will not be under any liability to you in respect of any failure to deliver within this timescale or on any particular day or dates.

Royal Mail

 


All orders are sent Royal Mail or via another reputable carrier. Should you require a faster delivery method, then please contact us for assistance.

Next day delivery must be ordered and payment received by 12 noon for delivery on the following day.


Royal Mail 1st Class and carrier deliveries are aimed at next day delivery, please allow 1 - 2 working days for delivery

The available carriage costs are displayed at Checkout and can be tailored to suit the Customers requirements.

Table below shows approx. UK shippng cost based on weight.

Weight Cost
0-100 grams £1.95
101-250 grams £2.24
251-500 grams £2.63
501-750 grams £3.08
751-1000 grams £3.49
1001-1250 grams £5.20
1251-1500 grams £5.20
1501-1750 grams £5.20
1751-2000 grams £5.20
2001-4000 grams £7.85
Not Over 6Kg £10.30
Not Over 8kg £12.40
Not Over 10Kg £13.24
Not Over 20kg £15.26

 

Overseas Deliveries

Orders are dispatched by Royal Mail 1st Class Airmail.
In our experience, deliveries within Europe average 3-5 days. Outside Europe, the normal time is 6-8 days. At peak periods such as Christmas, transit times may increase slightly

Weight European
Cost
Rest of World
Cost
Up to 200 grams £2.90 £3.80
Up to 500 grams £4.61 £7.07
Up to 800 grams £5.12 £10.07
Up to 1 kilo gram £7.11 £12.07
Each 20g thereafter up to 2000g £0.20 £0.30

 

Title
Title to any goods supplied to the customer by GCS shall remain the property of GCS until paid for in full.
Title to the goods passes to you immediately before your consignment is delivered to our nominated carrier(s) for dispatch. If you wish to collect the goods personally, please e-mail us to this effect so that we can make the necessary arrangements

 

Damages/Returns

If you should find after inspection that the goods you receive are defected or damaged, please follow this procedure to return goods:

Please inform us within 5 days of the delivery, giving us the following information

  • Your Name and Address
  • Your Order Number
  • The item that is damaged or defective
  • Details of any problems or damage

If you suspect that the damage may have been caused by the courier/postal service, then please keep the packaging for inspection.

We will then contact you and agree a resolution to the problem. This would be a full refund, a replacement item, or any other mutually agreed resolution.

Where GCS requests the return of an item, then GCS will supply you with a RMA (Return Merchandise Authorisation) note.

Please do not send back faulty goods without contacting us first.

Return of goods at cutomers expense

 


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